Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tarryn Cooper

Tarryn Cooper

June 9, 2026

5  out of  5
rating by Tarryn Cooper
"Homie helped me un-stuck my car with the "anti-theft" (it was me not turning the wheel hard enough lmaoooooo) Thank you Andrew!!! My goat"
Profile photo of Wendy Buchman

Wendy Buchman

May 28, 2026

5  out of  5
rating by Wendy Buchman
"I’m very happy with the service I receive from Mark Hoogs’ office. Most recently , Andrew Griswold has been incredibly prompt and patient in responding to all of my questions about purchasing another vehicle and the impact to my insurance cost. He has provided outstanding customer service and I really appreciate his help!"
We responded:
"Thanks for the kind review, Wendy, I'm so glad that Andrew did such a great job helping, and so appreciative of you as well!"
Profile photo of Diane Nakahara

Diane Nakahara

May 21, 2026

5  out of  5
rating by Diane Nakahara
"As a senior, I have dealt with many insurance companies, but the best service that I have received is with Mark Hoogs office in Moraga. Everyone who works there goes above and beyond to help you, and deal with any issue you may have regarding your insurance. They are always so reassuring, even when you call about a claim, and are a bit scared. Kudos to Korrrine in particular! I don’t think that you can receive better service than with Mark Hoogs office!"
We responded:
"Hi Diane - thanks so much for the kind review, we love working with you as well and are so appreciative of the opportunity to serve you!"
Profile photo of Christopher B

Christopher B

May 11, 2026

5  out of  5
rating by Christopher B
"I have always had great response time and interaction with Mark’s team. Highly recommended."
We responded:
"Hi Christopher - thanks so much for the kind review, we try hard to be as quick and responsive as possible; I'm glad to hear that's been your experience and you've enjoyed working with us...the feeling is mutual!"
Profile photo of Tiffany Delph

Tiffany Delph

May 8, 2026

5  out of  5
rating by Tiffany Delph
"So far, the customer service has been great even with bumps in the road with the policies that are beyond my control"
We responded:
"Hi Tiffany - thanks so much for your kind review, we always do our best to help iron out any bumps in the road that we can...we're so happy to have you as part of our customer family, and we look forward to serving you for years to come!"
Profile photo of Terry Chong

Terry Chong

May 6, 2026

5  out of  5
rating by Terry Chong
"Mark Hoogs and his office and team have been excellent. I moved to this team from a different office and it has been wonderful. Best decision I made. Very responsive and easy to contact. They go above and beyond what they need to do - always offering to help with anything they can. Also, I do not need to worry about any followup or errors by State Farm. Mark Hoogs’ team (Jason, Corinne, Juli, Emily, hopefully I didn’t forget anyone) makes it effortless."
We responded:
"Hi Terry - thanks so much for the very kind review, we're so happy to have you as part of our customer family and look forward to working together for many years to come!"
Profile photo of David Esquer

David Esquer

April 30, 2026

5  out of  5
rating by David Esquer
"Have had such a good experience w this office! Mark and his whole staff have gone above and beyond. Jason Filler was just recently exceptionally helpful w a rental car issue (needing insurance on a Turo rental, helping to arrange and manage that). Professional, very pleasant, so helpful."
We responded:
"Hi David - thanks so much for the kind review, it's always a pleasure working with you as well, we're so grateful for our relationship with you!"
Profile photo of Sally Hogarty

Sally Hogarty

March 19, 2026

5  out of  5
rating by Sally Hogarty
"Mark and his office staff were so friendly and helpful. Mark went through our policies on cars and home and found several ways to save us money. I didn't know insurance brokers did that!"
We responded:
"Hi Sally - thanks so much for the kind review! Yes...we love to turn all the stones over and find ways to save money with sensible changes. Working with nice people like you, and finding great ways to optimize the coverage structure is what makes our job so fun! 😀"
Profile photo of Ken Hogarty

Ken Hogarty

March 12, 2026

5  out of  5
rating by Ken Hogarty
"Efficient, personable, and knowledgeable, Mark spent 1 1/2 hours with us in a first intake after we had had a different State Farm agent for over 45 years. The transition was seamless and the result made us very comfortable with various coverages and saved us money besides."
We responded:
"Hi Ken - thanks so much for the kind review, I'm so glad to have you as new clients and look forward to working together for many years to come!"
Profile photo of Beverley Wadsworth

Beverley Wadsworth

February 17, 2026

5  out of  5
rating by Beverley Wadsworth
"Jason Filler is and has been extremely helpful and responsive to my requests for assistance with my insurance needs."
We responded:
"Hi Beverley, thanks so much for your recognition for Jason! We're proud to have earned your confidence and love having you as part of our customer family!"
Profile photo of Terri Selvick

Terri Selvick

February 6, 2026

5  out of  5
rating by Terri Selvick
"Pleasantly Informative, thank you*"
We responded:
"Thanks so much for the kind review, Terri, I'm so glad to hear you had a great experience!"
Profile photo of Blooming Radiance

Blooming Radiance

January 31, 2026

5  out of  5
rating by Blooming Radiance
"I personally struggle with making decisions when it comes to change, Laryssah was knowledgeable, patient and kind. She answered all my questions, provided me with all the information for my review and honestly to compare with my current policies and we went through them extensively and in the end I was able to save several hundred dollars and get over all better coverage with my policies (Auto, Homeowners and Umbrella policy) 10/10 Recommend ! Thank you so much Anna."
We responded:
"Hi Anna - thanks so much for the wonderful review, I'm so glad that Laryssah was able to help you work through that process, we love doing that! Welcome to our customer family, we're excited to have you and look forward to serving you for many years to come!"
Profile photo of Ami J

Ami J

January 29, 2026

5  out of  5
rating by Ami J
"Laryssah was amazing! She was super friendly, caring, and wonderful to talk with. I was signed up with a new policy at a great rate within about 15 minutes. Highly recommend!!!!"
We responded:
"Thanks so much for the kind review, Ami, I'm so glad you had a great experience with Laryssah and glad to have you as part of our customer family - welcome!"
Profile photo of Robert White

Robert White

January 16, 2026

5  out of  5
rating by Robert White
"Mark is extremely competent and very cordial and professional. His skill at targeting one's needs is exceptional. I would very highlyrecommend this agency."
We responded:
"Hi Robert - thanks so much for the kind review, I'm so glad to have you as a client and looking forward to many years of working together!"
Profile photo of eileen r

eileen r

January 13, 2026

5  out of  5
rating by eileen r
"Proactive, attentive, responsive - the whole team in the office is great to work with"
We responded:
"Thanks so much for the 5 star review, Eileen...it's always such a pleasure to work with nice people like you!"
Profile photo of Betty Moore

Betty Moore

January 6, 2026

5  out of  5
rating by Betty Moore
"Answered my questions about my policy very well. We changed a couple things and now I’m very happy to know I’m well covered in case of an accident. Thanks so much!"
We responded:
"Hi Betty - thanks so much for the kind review, I'm so happy that the team was able to help and get things updated for you!"
Profile photo of Gene Brady

Gene Brady

December 22, 2025

5  out of  5
rating by Gene Brady
"Appreciated the attention for maintaining my obligation for auto discount. Korrine was great and friendly service."
We responded:
"Thanks so much for the kind review, Gene, I'm glad Korrine was able to help you out!"
Profile photo of Jody Clemmons

Jody Clemmons

December 18, 2025

5  out of  5
rating by Jody Clemmons
"Laryssah was wonderful to work with and very complete in answering all my questions when shopping around for a bundled auto and homeowner policy. She is a wonderful representative of this State Farm group/office. It was a great experience and very competitive pricing. Thanks Jason for helping as well."
We responded:
"Hi Jody - thanks so much for your very kind review, I'm so glad to hear you had a great experience with Laryssah and Jason, and happy to welcome you to our customer family!"
Profile photo of MOE GAZZEM

MOE GAZZEM

November 24, 2025

5  out of  5
rating by MOE GAZZEM
"Kailoni Walker gave exceptional customer service. I am beyond impressed."
We responded:
"Hi Moe, Thanks so much for your kind review! I'm so glad to hear you had a great experience with Kailoni and the customer service from our office!"
Profile photo of Mark Zembsch

Mark Zembsch

November 13, 2025

5  out of  5
rating by Mark Zembsch
"These folks are so helpful whenever an issue arises! They’ll keep working on your behalf until there’s a resolution. Thanks!"
We responded:
"Hi Mark - Thanks so much for the kind review, we really appreciate it and are so happy to have you and your family as part of our customer family!"
Profile photo of Claire V

Claire V

November 7, 2025

5  out of  5
rating by Claire V
"Great service from Jason. Thanks Jason!"
We responded:
"Hi Claire - thanks so much for your kind review, it's always a pleasure working with you and I'm glad you had a great experience with Jason!"
Profile photo of Scott Hoffinger

Scott Hoffinger

October 3, 2025

5  out of  5
rating by Scott Hoffinger
"This office has provided the most outstanding service I could ever imagine from an insurance agency. Korinne and Mark always follow up, provide the best quotes, try to find ways to save, and look for avenues to provide coverage when we have had a loss. I have never had this type of service from any previous offices, including other local State Farm offices."
We responded:
"Hi Scott - thanks so much for the glowing review, it's always a pleasure working with you as well and I'm glad we've been able to exceed your expectations!"
Profile photo of George Haroutunian

George Haroutunian

September 21, 2025

5  out of  5
rating by George Haroutunian
"We are considering changing insurance companies after a long relationship with our current provider. Mark was extremely generous with his time and provided a ton of information regarding our situation with a new driver and being on the California Fair plan. He patiently answered all my questions and explained our options given the current regulatory constraints. Also worth noting is the office staff was friendly and helpful. I am looking forward to working with Mark in the future."
We responded:
"Hi George - thanks so much for the kind review, it was a pleasure meeting with you and I look forward to working together as well!"
Profile photo of Lisa Spencer

Lisa Spencer

September 11, 2025

5  out of  5
rating by Lisa Spencer
"Great service. Goes the extra mile."
We responded:
"Hi Lisa - thanks so much for the kind review, we definitely try our best to go the extra mile whenever we can, I'm glad to hear that was your experience!"
Profile photo of Deborah Jacobson

Deborah Jacobson

September 7, 2025

5  out of  5
rating by Deborah Jacobson
"Overall I have had great customer service from Mark and his team! Recently had an annual review with Jason Filler and his team. They caught an error that saved me $900 and then updated some of my coverage to get more for my dollars. Thanks for very personalized customer service!"
We responded:
"Hi Deborah - thanks so much for the kind review, I'm so glad you're happy with the service from all of us here, and glad to hear that your policy review meeting with Jason yielded a great savings opportunity too...we love when that happens!"